sambototoPrivacy Policy

This page describes what we collect when you use sambototo and how we keep that data protected. We process personal information only to deliver our platform's core services — account registration, payment processing, fraud prevention, and customer support — and we do so in compliance with applicable data protection standards in the jurisdictions where we operate.

Our approach centres on transparency. We explain which data we collect, why we need it, how long we retain it, and what rights you have over your information. If you have questions about our privacy practices, our contact details appear at the end of this page.

What we collect on sambototo

We collect personal data in several categories. When you register an account on sambototo, we ask for your name, email address, phone number, and date of birth. These details are mandatory for account creation and identity verification. We also collect your payment information — card numbers, e-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment), banking details (e-wallet, mobile banking, local payment, online payment virtual accounts), and e-wallet payment references — to process deposits and withdrawals. This information is encrypted and never stored in plain text on our servers.

Our sambototo platform logs your activity data: login timestamps, game categories you access (football betting on Liga 1 and international tournaments, live-dealer tables such as blackjack and roulette, slot games, and esports markets including Mobile Legends and Free Fire), bet placements, and withdrawal requests. We also collect device information — your mobile operating system, browser type, and IP address — to detect fraud and ensure account security. Cookies and similar technologies help us remember your preferences and session state.

If you contact our customer support team, we record your messages, call logs, and any documents you upload for account verification (identity card, proof of address). These records are kept for dispute resolution and quality assurance purposes.

How we use your data on sambototo

We use your information to deliver sambototo's core functions: creating and managing your account, processing your deposits through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers, and executing your withdrawals. We verify your identity to comply with anti-money-laundering regulations and prevent fraud. Your payment data is shared only with our payment processors and banking partners, never with unrelated third parties.

Our analysis of your activity helps us improve sambototo — we examine which sports (football, badminton, MotoGP), which game types (live dealer, slots, esports), and which features are most used, so we can refine the platform's design and stability. We use your email and phone number to send account notifications, payment confirmations, and service updates. Marketing communications are sent only if you have opted in.

Your data is also used to detect suspicious patterns — multiple failed logins, unusually large withdrawals, or rapid account changes — which trigger our security protocols and may require you to verify your identity again before proceeding.

Data retention and third parties

We retain your account information for as long as your sambototo account remains active, plus an additional period for legal compliance and dispute handling. Transactional records (deposits, withdrawals, bets) are kept for at least five years to satisfy regulatory obligations. Your payment card details are never retained after a transaction completes; we store only a tokenized reference for future withdrawals if you authorize it.

We engage third-party service providers to operate sambototo securely. Payment processors handle your card and e-wallet transactions. Our hosting provider stores account data and game logs on servers that may be located outside your home jurisdiction. These processors are contractually bound to protect your data and use it only for the services they provide to us. We do not sell your personal information to advertisers or data brokers.

Cookies and tracking on sambototo

Our sambototo platform uses cookies to store your session token, language preference, and account login state. Essential cookies are necessary for the platform to function; these cannot be disabled. We also use analytics cookies to measure page performance and user behaviour — click patterns, page visit duration, and feature popularity — which help us optimize the platform's speed and usability across cities like Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.

You may disable non-essential cookies through your browser settings, but this may limit sambototo's functionality. We do not use cookies to track you across unrelated websites.

Security measures

We apply industry-standard encryption (TLS 1.3) to protect data in transit between your device and our servers. Your account is protected by a password; we advise you to use a strong, unique password and never share it. We regularly audit our systems for vulnerabilities and employ firewalls and intrusion detection to prevent unauthorized access. However, no system is completely immune to attack; we cannot guarantee absolute security, only that we maintain reasonable protective measures.

Contact us about privacy

If you have questions about how we handle your data on sambototo, or if you wish to exercise your rights, you may contact our privacy team via the support contact form on our platform or by email. We aim to respond to all data requests within thirty days. Our customer support team is available to assist you with account-specific privacy concerns.

This privacy policy is subject to change. We will notify you of material updates by email or by posting a notice on sambototo. Your continued use of the platform after any update constitutes your acceptance of the revised policy.